Customer Service


Extended Returns Period

Items purchased between Monday 21st November and Saturday 24th December 2016 can be returned for a full refund until Saturday 14th January 2017. For all store purchases, the extended returns period applies only to full priced items.

Last Delivery Dates

For guaranteed delivery before Christmas, please place your order by the last delivery date outlined below.

Click & Collect - Order by 8pm on 22/12/2016 for pick up after 2pm on 23/12/2016.
Standard Delivery - Order by 19/12/2016 for delivery by 23/12/2016.
Next Day Delivery - Order by 22/12/2016 for delivery on 23/12/2016.
International Delivery - Order by 12/12/16 for delivery before Christmas.
Saturday Delivery - Last guaranteed Saturday delivery will be on 17/12/2016
Sunday Delivery - Last guaranteed Sunday delivery will be on 18/12/16

Customer service opening hours

Over the Christmas period we will be available at the following times:

24th December, 10am - 1pm
25th December, Closed
26th December Boxing Day, 11am - 5pm
27th December Bank Holiday, 11am - 5pm
31st December New Year's Eve, 10am - 1pm
1st January New Year's Day, Closed
2nd January Bank Holiday 11am - 5pm